Terms & Conditions

Effective Date: 10-27-2024

Welcome to Smooth Travel. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our services.

Services Provided

Smooth Travel offers visa consultancy and ticketing services to assist you in your travel arrangements. Our services include but are not limited to visa application assistance, travel documentation advice, ticket reservations, and travel-related consultancy.

Eligibility

To use our services, you must:

  • Be at least 18 years old or have permission from a legal guardian.

  • Provide accurate, complete, and current information.

  • Comply with all applicable laws and regulations.

Payment Terms

  • You agree to pay all fees for our services as outlined on our website or discussed during our consultation. Prices are subject to change, and applicable taxes may apply.

  • We accept various forms of payment.

  • Refunds are not guaranteed and will be provided at our discretion, depending on the stage of the visa or ticketing process. Please review our refund policy or contact us for specific cases.

User Responsibilities

  • You are responsible for providing accurate and complete information when using our services. Inaccurate information may result in delays, additional costs, or visa rejection.

  • You agree to adhere to all destination country requirements, including the validity of travel documents and health and safety regulations.

  • You are responsible for checking communications from Smooth Travel and ensuring that all required information is provided promptly.

Limitations of Service

Smooth Travel acts solely as a consultant and facilitator. We cannot guarantee visa approval or specific travel arrangements, as these are ultimately controlled by government authorities, airlines, and other third parties.

  • We do not influence visa approval decisions and are not liable if your application is rejected.

  • While we strive to provide accurate ticketing services, availability and pricing may fluctuate and are subject to third-party policies.

  • Our website may contain links to third-party websites for your convenience. We do not control these websites and are not responsible for their content or privacy practices.

Privacy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

Intellectual Property

All content, logos, and materials on this website are the property of Smooth Travel and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our materials without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law:

  • Smooth Travel is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.

  • We are not responsible for delays, cancellations, or losses arising from government actions, airline policies, or unforeseen events.

  • Our liability is limited to the fees paid for the services provided.

Indemnification

You agree to indemnify and hold Smooth Travel, its affiliates, and employees harmless from any claims, liabilities, or expenses arising from your use of our services or violation of these terms.

Modification of Terms

Smooth Travel reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms and Conditions are governed by the laws. Any disputes arising from these terms or our services will be resolved in the courts.

Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us.